[youtube][/youtube]New video of passenger booted from United flight shows bloody aftermath; officer on leave
A United Airlines spokesman said, "Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation. Further details on the removed customer should be directed to authorities."
The United CEO took to Twitter to apologize.
https://twitter.com/united/status/851471781827420160 "I apologize for having to re-accommodate these customers."
Awww. Thanks. Poor customers.